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PARENTHANDBOOKWelcometoourService.TheParentHandbookoutlinesimportantinformationyouwillneedtobeawareofwhileyouareapartofourCentre.Itisimportantthatyoureadoverthisbookletandaskquestionsaboutmattersyoudonotunderstand.YouwillfindaformatthebackofthisbookletwhichyoumustsignandreturntotheCentretoindicatethatyouhavereadtheinformationinthisbookletandyourenrolmentpack.OurCentrehasanOpenDoorPolicy-YouandyourfamilyarewelcometovisittheServiceatanytime.Allourpoliciesareavailableinthepolicyfolderintheoffice.Pleasefeelfreetolookandprovidefeedbackonourpoliciesatanytime.FilePathHOTBELCTQA6ParentHandbookMarV14.7Page1TheBeachEarlyLearningCentreTuggerah HANDBOOKCONTENTSPage3OurPhilosophyCentreGoalsPage6AbsenteeismPage6AllergiesPage6BirthdaysPage6ChildCareBenefitInformationPage6ChildCareRebatePage7ChildProtectionInformationPage7CommunicatingwithstaffPage8CommunityLinksPage8CustodialOrdersPage9DeliveryandcollectionofchildrenPage9BehaviourManagementandpracticePage9EmergenciesAccidentsPage9EnrolmentProcedurePage10EquityandSocialJusticePolicyPage10EvacuationproceduresPage10ExcursionsPage10FeesPage11GrievancewiththeCentrePage11GuidelinesforvisitorsPage11HoursofoperationPage11HygienePage12Illness-symptomsPage12ImmunisationPage12LatePolicyPage13MealsandnutritionPage13MedicationPage13WHSissuesPage14OrientationPage15PartnershipwithParentsPage15PersonalpropertytoysPage15PriorityofAccessPage16ProfessionalDevelopmentofstaffPage16ProgrammingPage16RestandsleepprocedurePage16SunprotectionPage17TerminationofcarePage17TransitionsPage17WaitinglistsPage17WhattobringPage19AgeAppropriateTablePage21TipsforparentsfirstdaysFilePathHOTBELCTQA6ParentHandbookMarV14.7Page2TheBeachEarlyLearningCentreTuggerah INTRODUCTIONWelcometoTheBeachEarlyLearningCentreTuggerah.FindinganewEarlyChildhoodServiceforyourchildcanbeadauntingtask.AtTheBeachEarlyLearningCentreTuggerahouraimistoprovideasecureandhappyenvironmentwherechildrencandeveloptheirintellectualsocialemotionalphysicalaestheticskillstobecomecompetentandconfidentindividualsandforyouasaparentguardiantofeelsafeknowingthatyourchildisreceivingthebestpossiblecare.OurContactdetailsarePh0243884336Emaildirector.tuggerahthebeachearlylearningcentre.com.auWebsitewww.thebeachearlylearningcentre.com.auOpeningTimes7.00am-6.00pm50WeeksperyearOURPHILOSOPHYOurteamofeducatorsandstaffarecommittedtoprovidingchildrenandfamilieswithacoordinatedapproachtoawarmnurturingandengagingenvironmentthatcelebratesdiversityandtherightofeverychildtohaveaccesstohighqualitycareregardlessoftheirindividualneeds.WeunderstandtheimportantroletheServiceplaysinnurturingandeducatingthechildreninourcareandthroughourstaffdevelopmentoflovingrelationshipsbasedontrustandsecurity.Anemphasisisplacedonchildrenandfamiliesreceivinggreaterindividualattentionthroughgoalsettingchildprogressrecordsandfamilyinvolvementincentreplanningandevents.WewillbefollowingtheEarlyYearsLearningFrameworkasperourEducationCurriculumandLearningPolicy.WehaveanidentifiedEducationalLeaderwhoisresponsibleforoverseeingthecurriculumatourCentre.AllEducatorsatourCentrearetrainedandexperiencedinareasofearlyeducationandcare.DuetoourhighstandardandcommitmentofourEducatorsweareabletoprovidedevelopmentalandeducationalcurriculaforeachgroupofchildren.InformationregardingourEducationTeamisondisplayinthecentrefoyer.Wewillusetherelationshipschildrenhavewiththeirfamiliesandcommunitiestobuildthecurriculumworkinginpartnershipwithparentstoensureeachchildsknowledgeideascultureabilitiesandinterestsarethefoundationofourprograms.FilePathHOTBELCTQA6ParentHandbookMarV14.7Page3TheBeachEarlyLearningCentreTuggerah FilePathHOTBELCTQA6ParentHandbookMarV14.7Page4TheBeachEarlyLearningCentreTuggerah EarlyYearsLearningFrameworkLearningEYLFLearningOutcomesOutcome1ChildrenhaveastrongsenseofidentityOutcome2ChildrenareconnectedwithandcontributetotheirworldOutcome3ChildrenhaveastrongsenseofwellbeingOutcome4ChildrenareconfidentandinvolvedlearnersOutcome5ChildrenareeffectivecommunicatorsIfyourchildsEducatorfeelsthereisanareaofconcerntheywillinformyouandadvisewherehelpmaybesoughte.g.speechtherapist.Itisalwaysyourdecisiontofollowthisup.EducatorsarewillingtodiscussanyaspectoflearninganddevelopmentwithparentsCENTREGOALSPrinciplesandpracticesthatbestsupportourvisionandthedevelopmentalneedsofourchildrenarevaluingthechildasanindividualwithinthecontextofthefamilyandthecommunitysupportingparentsintheirroleasprimarycaregiversandsharinginformationofimportancetobenefitthedevelopmentoftheirchildvaluingplayasamediumforallaspectsofdevelopmentandlearningacknowledgingandsupportingchildrensindividuallearningstylesvaluingtheartsassymbolsystemsthroughwhichchildrendiscoverandexpressmeaningandmakesenseofthemselvesandtheirworldprovidingopportunitiesfordiscoverylearningthroughself-selectedactivitiesandencouragingthedevelopmentofchildrensabilitiestoobserveperceiveexploreinvestigateimagineandproblemsolvevaluingpositivereinforcementofappropriatebehaviourtherebyallowingthechildtodevelopselfdisciplineandparent-supportedvaluesystemsvaluingdailyroutinessuchaseatingtoiletingdressingandrestingasopportunitiesforlearningandsocialdevelopmentandthereforeensuringthatthesetimesareengagingandstimulatingrespectingtheneedsandrightsofchildrentomakechoicesanddecisionsbyempoweringthemtotakeresponsibilityforthefunctioningofpartsofthedailyroutinesprovidingopportunitiesforchildrentodevelopresponsibilitybyencouragingthemintakingcareoftheirenvironmentandmaterialsvaluingtheculturesofthechildrenattendingtheCentrethroughpresentationofrelevantculturalactivitiesrecognisingtheneedforchildrentopracticeskillsandconsolidatetheirlearningbyprovidingopportunitiesforrepetitionofexperiencesandextensionoftheirideasdesigningandestablishinganenrichedenvironmentthatstimulatestheimaginationpromotescreativityandenhancesaestheticdevelopmentandappreciationofnaturevaluingandsupportingstaffintheirworkwithchildrenandfamiliesandintheirownprofessionaldevelopmentbeingresponsivetotheneedsofthecommunityandabidingbytherelevantlawsandFilePathHOTBELCTQA6ParentHandbookMarV14.7Page5TheBeachEarlyLearningCentreTuggerah policiesthatrelatetotheprovisionofqualitychildrensservicesUnderlyingtheseprinciplesandpracticesisourunderstandingoftheneedtopromotechildrensindependenceandtheirabilitytoworkco-operativelywithpeersandadultswithinanenvironmentfreeofculturalorgenderbias.ABSENCESChildCareBenefitCCBispaidforupto42absencesdaysforeachchildperfinancialyearacrossallapprovedlongdaycareservicesfamilydaycareservicesin-homecareservicesandspecialisedoutsideschoolhourscareservices.Eachchildreceivesanewsetof42absencedaysatthebeginningofthefinancialyear.Absencedayscannotbeclaimedbeforeachildhascommencedcareorafterachildhasceasedcare.Onceachildhasreachedthe42daylimitCCBcannotbeusedtoreducethefeeschargedinthatfinancialyear.Ifyourchildisabsentduetoillnessandamedicalcertificatecanbeprovidedoryoucanprovidealetterfromyouremployerforarostereddayofftheseabsenceswillnotbeincludedinyourchildstotal.RefertotheDepartmentofEducationEmploymentandWorkplaceRelationsDEEWRforinformationaboutAllowableAbsencesAsisthecasewithmostchildcarecentressickdaysandpublicholidaysmustbepaidfor.YouwillhoweverbeentitledtoaMakeUpDayforanyPublicHolidayswhichcanbeusedatalaterdatedependentoncentreavailabilityforthatgivenday.Sickdaysdonotattractamake-upday.Pleasenotemake-updaysneedtobeusedinthecalendaryearthattheyareaccruedandcanonlybeusediffeesareuptodate.PleaseensurethatallabsencesaresignedforsoastoremaineligiblefortheCCBandfeesareupdatetoformake-updays.ALLERGIESForyourchildtoreceivethebestpossiblecareisitimportanttocommunicatetothecentreanyknownallergiesthatyourchildsuffersfrom.YouwillbeprovidedwiththeopportunitytodetailallallergiesbywayofanAllergyPlanthatwillbegivenoncommencement.Itisyourresponsibilitytoensurethattheinformationatthecentreremainsup-to-dateatalltimes.BIRTHDAYSBirthdaysareanimportanttimeinachildslifeandwewelcometheopportunitytobeapartofsuchahappyday.Aswellaspeopleclosetothechildattendingthecentretocelebratethedaypleasefeelfreetobringabirthdaycakeorindividualcupcakestothecentre.Pleaseinformthecentreifyoudointendtobringacakealongsowecanensurethatallchildrenarecateredforincludingthosewithallergiesspecialdietaryrequirementsandculturalorreligiousbeliefs.CHILDCAREBENEFITANDCHILDCAREREBATEChildCareBenefitCCBisapaymentmadetofamiliestoassistwiththecostsofchildcare.FilePathHOTBELCTQA6ParentHandbookMarV14.7Page6TheBeachEarlyLearningCentreTuggerah Allfamiliesexceptnon-residentsareeligibleforsomeportionofCCBfeereduction.TheFamilyAssistanceOfficewillassessparentstaxableincomeandascalewillbeusedtodeterminetheamountofassistanceeachfamilywillreceive.TheassistancemaybeclaimedatareducedServicefeeorattheendofthefinancialyear.FamiliesarerequiredtocompletetheCCBInformationsectionontheenrolmentformfullfeeswillapplyuntilthisinformationisreceivedandconfirmedbytheFamilyAssistanceOffice.YouwillneedtoprovideourcentrewithyourchildsdateofbirthyourchildsreferencenumberCRNparentsdateofbirthparentsreferencenumberCRNTheChildCareRebatecovers50ofoutofpocketexpensesuptoamaximumamounteachyear.TheChildCareRebateisnotincometested.IfyouareclaimingChildCareBenefitevenifyourpercentageis0youareeligiblefortheChildCareRebateifyoumeetaworkstudytest.Thiscanbeclaimedasaweeklypaymentmadedirectlytothecentreorafortnightlyquarterlyorlumpsumpaymentattheendofthefinancialyeartoyourself.ForfurtherdetailsonCCBorCCRpleasespeaktoourNominatedSupervisororcontactFAOon136150.CHILDPROTECTIONINFORMATIONThecentresaimistopromotesafetyandwellbeingofallthechildrenwithincarewhichiseachchildsHumanRight.Thecentresstaffwillhelpchildrenlearnaboutselfprotectionandtoasksomeonetheytrustforhelpiftheyfeelunsafebycarryingoutprotectivebehaviourprograms.FormoredetailedinformationrelatingtochildprotectionpleaserefertothecentrespolicyChildProtectionandProtectiveBehavioursPolicyandProcedureortheparentinformationsection.COMMUNICATINGWITHSTAFFThecentrehasdevelopedacommunicationplanwhichoutlinestheopportunitiesforyoutoshareinformationaboutyourchildshealthanddevelopmentwitheducatorsandalsooutlinesopportunityforinputandfeedbackoncentreactivities.Throughapartnershipbetweenfamiliesandthechildcarecentrewecanallassistthechildrentoreceivethecareandopportunitiestheyrequirethroughouttheirearlyyearsofdevelopment.ThefollowingoutlinesthewaywecommunicatenewsandeventsatthecentreVerballyatarrivalanddeparturetimes.RegularnewsletterswhichwillbesenthomeviathechildrensindividualpocketsonceamonthorbyemailAmessagesectiononthedaybookwherebriefnotescanbeleftbetweenEducatorsandparents.Anoticeboardwherevariousmessagesandnoticesaredisplayedadvertisingcurrentissuesandupcomingevents.Asuggestioncommunicationboxallowsparentstoleavemoredetailedwrittenmessagesiftheyhaveconcernsorwanttoprovidepositiveornegativefeedback.Thesecanbeanonymousifdesired.OccasionallyEducatorswillaskparentstocompleteshortsurveysinordertomaintainFilePathHOTBELCTQA6ParentHandbookMarV14.7Page7TheBeachEarlyLearningCentreTuggerah uptodaterecordsandseekparentfeedbackonvarioustopics.Eachfamilywillbeallocatedanindividualfilepocketinwhichnewslettersaccountsandotherwrittencommunicationwillbeplaced.ItistheparentsresponsibilitytoreadthesenoticesandensuretheyareawareofcurrentissuesandeventsintheCentre.PolicieswillberegularlyreviewedinavarietyofwaysdisplayedinfoyernewsletterstoenableparentcommentonServicepractices.CommunicationandEducators-WhatcanyouexpectfromEducatorsEducatorswillinformfamiliespromptlyandsensitivelyofanyoutoftheordinaryincidentsaffectingtheirchild.sharewithchildrensfamiliessomeofthespecificinteractionstheyhadwiththechildrenduringtheday.provideinformationonchildrenseatingandsleepingpatternsthroughverbalcommunicationandthroughtheroomsigninsheet.keepanappropriaterecordofjointdecisionsmadewithfamiliesaffectingchildrensprogressinterestsandexperiences.Thesemayincludeneweventsliketoilettraining.Pleasefeelfreeatanytimeinpersonbyphoneoremailtodiscussyourchildsprogressrelationshipinterestandexperiences.COMMUNITYLINKSseebackpageforcontactinformationThecentreworkscloselywithanumberoforganisationswithinthecommunity.TheseincludeorganisationsthataresetuptoassistchildrenandfamiliessuchasEarlyInterventionSpeechTherapistsandCommunityHealth.InadditiontothiswealsohavecontactwithanumberofserviceorganisationswhichincludesomeofthefollowingNSWFireBrigadePoliceAmbulanceandourlocalHospital.Theseorganisationsprovidevaluableverbalandwritteninformationaswellasguestspeakersattendingthecentretogivespecialisedtalks.COURTORDERSThecentremustbenotifiedifthereareanycourtordersisinplaceinrelationtoyourchildandthedenialofaccessbyapersonorpersonsandorthecollectionofyourchildpleaseprovidethecentrewithacopyofdocumentationtoallowforthistobeimplemented-WithoutaCourtOrderwecannotstopaparentcollectingachild..Thecentresprivacypolicywillbeenforcedinrelationtoallchildinformation.FilePathHOTBELCTQA6ParentHandbookMarV14.7Page8TheBeachEarlyLearningCentreTuggerah DELIVERYANDCOLLECTIONOFCHILDRENThisisanimportantandemotionaltimeforallchildren.Handledcorrectlythiscanbecomeapositiveexperienceforbothparentandchild.Weencouragefamiliestostayforaperiodoftimetosettleyourchildintothecentreandtostayatdeparturetimesothatstaffcandiscusswithyouanyissuesofyourchildsday.Therearestrictguidelinesrelatingtothesigninginandoutofchildrenforparentsandrelativesandmustbeadheredtosothatanaccuraterecordofattendanceismaintained.Authorisedcollectorsneedtobespecifiedonyourenrolmentformandmustbeovertheageof18yrs.BEHAVIOURMANAGEMENTANDPRACTICEPositiveguidanceofbehaviouristheteachingofwhatisagoodthingtodoandwhatisnotwhatissafewhatpleasesotherpeopleandwhatangersandhurtsotherpeople.Positiveguidanceofbehaviourhelpschildrenunderstandthedifferencebetweenwhatacceptablebehaviourisandwhatisnot.Whenchildrenarere-directedstoppedorreprimandedthereasonisexplainedtothechildwhichwillassistthemtomakejudgementsaboutwhatheshecanandcannotdo.Alleducatorswillutiliseanumberofguidancestrategiestopromotepositivebehaviourincludingindirectdirectverbalemotional.EachofthesestrategiesaredetailedinthePositiveGuidanceofBehaviourPolicyinthecentrespolicyfolder.EMERGENCYACCIDENTSWhilsteveryeffortismadetoprovidechildrenwithasafeenvironmentaccidentsdooccur.IfthisisthecaseandyourchildhurtsthemselvesduringthedayanIncidentReportwillbeneedtobesignedbyyou.Ifthechildneedstobecollectedtheparentswillbecontacted.Ifyoucannotbecontactedandmedicalattentionisnecessarystaffwilltaketherequiredsteps.Anymedicalexpensesincurredwillbetheparentsresponsibility.AsamatterofextremeimportanceparentsmustensurethattheCentrehasuptodateemergencycontactnumbers.Anincidentreportwillbefilledoutforallaccidentsinjuriesandillnesses.ThiswillcontaindetailsoftheaccidentinjuryillnessanyfirstaidthatwasadministeredandbesignedaneducatortheNominatedSupervisorandbytheparent.ENROLMENTPROCEDURETheCentreOwnerswillstrivetoensurethattheenrolmentprocessisaneasyaneffectiveoneforyouandyourchild.OnarrivalatthecentretheOwnerDirectorwillorientateyouandyourchildthroughthecentreandprovideyouwithanenrolmentpackagewhichincludesallrelevantinformationontheCentresoperations.Weencourageyoutocompletetheapplicationformassoonaspossiblesothateveryeffortcanbemadetosatisfyrequestsforindividualdays.Yourchildsenrolmentisconfirmedafterthecentrereceivesthecompletedenrolmentformandmethodofpaymentisdetermined.OnenrolmentwewillrequireanonrefundableenrolmentFeeof40.00andabondof100.00perchildtobepaidbeforeyourchildcommencesattheService.Thisbondisrefundablewhenyourchildceasescareormaybeusedtopayoutstandingfees.Yourchildwillbegivenacentrehatonpaymentofenrolmentfeeandbond.RefundscantakeuptoeightweekstoensureyourChildCareBenefitentitlementswiththeServicecanbefinalised.Allrefundsarepaidbydirectdeposit.FilePathHOTBELCTQA6ParentHandbookMarV14.7Page9TheBeachEarlyLearningCentreTuggerah EQUITYSOCIALJUSTICEPOLICYTheOwnersandstaffofthiscentreendorsetheconceptofacross-culturalandnon-discriminatorycurriculumandbelievethatthisperspectiveshouldbeimplementedthroughoutallcentreprogrammes.Theybelievethateducationalprogrammesmustsupportthechildsselfesteemandprideinfamilycommunityethnicandlinguisticorigins.FormoreinformationrefertotheInclusionAntiBiasandPromotingEquityPolicyandProcedure.EVACUATIONPROCEDUREDuetotheagegroupofthechildrentheimportanceofroutineisessentialinmanagingseriousissuessuchasanevacuation.Withthisinmindquarterlyevacuationandfiredrillstakeplaceinthecentrewithanevaluationprocessidentifyingareasofimprovement.Locatedthroughoutthecentreatallexitsisanevacuationprocedurethatisstrictlyfollowedbyeducatorsatalltimes.EXCURSIONSTheaimofexcursionsistoextendthechildrensexperiencesbeyondthatareabletobeofferedatthecentre.Theobjectiveistoofferchildrenanextendedexperienceinanenjoyablemannerthatissafeandasanxietyfreeforthechildrenadultsandstaffaspossible.Allexcursionswillbeappropriatetochildrensageandstageofdevelopmentandpermissionwillbesoughtfromallparentsguardianspriortothecommencementdate.FEES0-2AgeGroup-93.00perdayofattendance2-5AgeGroup-78.00perdayofattendanceItisourpolicythatallaccountsaretobeatanilbalanceeachweekiethereshouldbenofeesoutstanding.Accountsinarrearswillbesubjecttocarebeingcancelled.OnyourfirstweekatourServiceyouwillberequiredtopayyourbondandyouwillreceiveastatementonthenextbillingcycle.Anychangeoffinancialincomewillalteryourfeestructure.PleaseadvisetheServiceandFamilyAssistanceOffice136150ifthisoccurs.PaymentscanbemadeviadirectdebitonlyusingNumeroPro.Ourchildcarefeesincludeallservicesincludingnappiesmorningandafternoontea.IfyouareeligibleforthegovernmentsChildCareBenefityourfeeswillbereduceddependentonthepercentageassignedtoyoubytheFamilyAssistanceOfficewhichcanbeaccessedthroughthelocalCentrelinkoffice.Onceyouhavebeengivenapercentagepleasecontactthecentreforyourapproximatedailyfeeamount.FilePathHOTBELCTQA6ParentHandbookMarV14.7Page10TheBeachEarlyLearningCentreTuggerah OVERDUEFEESIftherehasbeennorequestforanextensionforthepaymentoffeesandfeesareoverduethefollowingprocedurewillbeimplemented2WeeksOverdue-Areminderletterissuedrequestingfeespaidwithin7days.4WeeksOverdue-Afinalnoticepostedtoyourhomeaddressrequestingfeespaidinfullwithin7daysoryourchildspositionwillbemadevacant.Feesnotreceived-LegalactionwillbesoughtandallcostsincurredwillbeaddedtotheoriginalfeeaccountGRIEVANCEWITHTHECENTREOurchildcarecentrefosterspositiverelationsbetweenallmanagementparentsandstaff.Everyparenthastherighttoapositiveandsympatheticresponsetotheirconcerns.Solutionsaresoughttoresolvealldisputesissuesorconcernsthatimpactoraffecttheday-to-daywell-beingofthecentreinafairpromptandpositivemanner.Ifforanyreasonyouarenothappywithourlevelofeducationandcareorourenvironmentwewanttoknowimmediately.YoucandiscussthiswithEducatorsorwriteaformalletter.WhenanymatterisraisedtheServicewillbefollowingourGrievanceProcedure.AllServicepoliciesproceduresareavailabletoparents.Positivefeedbackismostwelcometoo.ForafullexplanationofourGrievancePolicypleaserefertothecentrepolicyfolderlocatedintheofficefoyer.GUIDELINESFORVISITORSAllvisitorstothecentrearerequiredtoreporttotheofficeforidentificationbytheNominatedSupervisorAdminOfficer.Onceidentificationhasoccurredthevisitorsdetailsandreasonforthevisitisloggedintothevisitorsbook.Oncecompletionofthevisithasoccurredtheymustbesignedoutandassistedoffthepremisesbyamemberofstaff.Onoccasionswherethevisitorwillbeinteractingorobservingthechildrentheywillbeintroducedtothechildrenwhereopportunitywillbegivenforanyquestionsanddiscussion.Theseproceduresareinplacetoensuretheutmostprivacyandprotectionofthechildren.HOURSOFOPERATIONTheServiceisopenedfor11hoursperday50weeksperyearandcatersforchildren0-6years.TheCentreslicensedhoursare7.00amto6.00pm.Allchildreninthecareofthecentrearetobepickedupanddroppedoffbetweenthesetimes.HYGIENETheCentreensuresthatthehighestlevelsofhygienepracticesoccurwithinthecentreatalltimes.Foodsafetystoragepracticescleaninghandwashingandtoiletingproceduresarejustsomeoftheconcernsforstaffandproceduresareinplaceandenforceddaily.Inadditiontothiseducatorssitwithchildrenandaskquestionsandpromptdiscussionsrelatingtogoodselfhygienepracticesandalsoundergoin-servicetrainingintheseareastostayabreastofcurrentinformationandtrends.FilePathHOTBELCTQA6ParentHandbookMarV14.7Page11TheBeachEarlyLearningCentreTuggerah ILLNESS-SYMPTOMSSometimeschildrenandadultsneedtobeawayfromthecentreforthesafetyofothers.Excludingsickchildrenandadultsisanimportantwayofpreventingtheintroductionofinfectionintothecentre.IngeneralifachildissosickthathesheSleepsatunusualtimesHasafeverof38CorhigherIscryingconstantlyasaresultofdiscomfortduetoillnessIsreactingbadlytomedicationsIsinneedofconstantonetoonecareIsunabletoactivelyparticipateinthecentresprogramParentswillbecontactedandaskedtocollecttheirchildasthischildcarecentredoesnothavethestaffresourcestoadequatelycareforthechildrenintheseconditions.NOCHILDwillbeadmittedwithobvioussignsofanycontagiousinfectionorillness.Ourpolicystatestheincubationperiodsymptomsandexclusionperiodsofsuchdiseases.Staffreservetherighttorequestadoctorscertificatebeforeallowingachildtobesignediniftheyfeelotherchildrenandstaffcouldbeatriskofbeingexposedtoaninfection.IMMUNISATIONImmunisationisthesafestandmosteffectivewayofprovidingprotectionagainstearlychilddiseases.Uponenrolmentallchildrenwillberequiredtoprovideacopyoftheirchildsimmunisationdetailstocentremanagement.Anychildwhoisnotuptodatewiththeirimmunisationwillbeconsiderednotimmunised.Non-immunisedchildrenwillbeexcludedfromthecentreifanincidenceofanycommunicablediseaseoccursfortheperiodoftimeasrecommendedbythehealthdepartment.Familieswhodonothavetheirchildimmunisedorhaveout-of-dateimmunisationrecordsordonthaveaconscientiousobjectorletterfromtheirDoctormaynotbeentitledtoChildCareBenefitormayhavetheirbenefitcancelledbyCentrelink.LATEPOLICYCollectionofallchildrenistobecompletedby6.00pmonanygivenday.Ifanapprovedcollectorofthechildhasnotarrivedbythistimeaphonecallwillbeplacedtotheparentsandifunsuccessfultheemergencycontactswillbephoned.Latefeeswillapplyatarateof15forthefirst15minutesorpartthereofandthen1.00perminutetorecoveradditionalstaffcosts.IfeithertheparentsoremergencycontactscannotbereachedtheDepartmentofCommunityServicesandPolicewillbecontacted1hourafterclosingtime.FailuretocollectyourchildisclassifiedasaCriticalIncidentbytheDepartmentOfCommunityServicesandwillbetreatedassuch.FilePathHOTBELCTQA6ParentHandbookMarV14.7Page12TheBeachEarlyLearningCentreTuggerah MEALSANDNUTRITIONChildhoodisatimeofgrowthandactivitywhichresultsinincreasednutritionalneeds.Itisalsoatimetoformlife-longhabitsofgoodnutritionandhealthyeating.Theamountoffoodrequiredeachdayvarieswithagesizeandactivitylevelofthechildandagooddietisimportantforthenormalgrowthanddevelopmentofthechild.Itisimportantforstaffandfamiliestoworkco-operativelytoensurethecentreplaysapartinmeetingeachchildsnutritionalneeds.Thecentreprovidesbothmorningandafternoonteawhichnormallyconsistsoffruitandvegetableplatters.AmenuisposteddetailingmealsforthatweekthemenuisvariedandincludesmorningteaandafternoonteaandreflectstheculturaldiversityofAustraliaanditsseasonalvariations.Wearehappytocaterforspecialdietsegwheatfreedairyfreeetc.Ifyourchilddoeshavespecialdietaryrequirementspleaseprovideadetailedhealthmanagementreportfromyourchildsdoctorornutritionistpriortocommencingcare.Pleaserememberthatparentsmusttaketheresponsibilityofinformingusofanychangestotheserequirements.Weencourageallparentstofollowthecentrepolicyandinformationprovidedattheparentlibrarywhenprovidinglunchforyourchild.Thestaffarealwaysavailabletoassistwithideasforhealthynutritiouslunches.MEDICATIONEducatorswillbeabletoadministermedicationtochildrenwhoarerecoveringfromillnessifamedicationformhasbeencompletedandsignedbyparentsbeforethemedicationisgiven.Thenominatedsupervisororaneducatorcanassistyoutocompletetheform.MedicationmustbeindateinitsoriginalcontainerwiththeoriginallabelhavethechildsnameonthelabelandhaveanyinstructionsaboutthemedicationincludingthosefromaGPattachedtothemedication.Ourservicedoesnotadministeroverthecountermedicationunlessithasbeenprescribedbyamedicalpractitionerandthereisaletterfromthedoctorexplainingthepurposeofthemedication.Medicationmaymaskthesymptomsofothermoreseriousillnessesandoureducatorsarenotqualifiedmedicalprofessionals.MedicationmustbehandedtoanEducatorforappropriatestorage.PleaseDONOTleavemedicationinyourchildsbag.AnychildwhohascommencedanantibioticmustnotattendtheServicefor24hoursfromcommencement.Parentsmustinformstaffifachildhasbeengivenparacetamolwithin24hoursofarrival.WHSISSUESThischildcarecentreprotectsthehealthandsafetyofchildrenstaffparentsandvisitorstotheCentrebykeepinginformedabouttheWorkplaceHealthandSafetyActandensuringFilePathHOTBELCTQA6ParentHandbookMarV14.7Page13TheBeachEarlyLearningCentreTuggerah appropriatecodesofpracticesarefollowedattheCentre.WewelcomeallfeedbackregardingthesafetyofourService.IfyouseesomethingthatconcernsyouregardingsafeworkpracticesthesafetyofbuildingandequipmentorgeneralWorkplaceHealthandSafetypleasecontacttheNominatedSupervisorimmediately.ORIENTATIONAllfamiliesareencouragedtousetheorientationperiodbeforecommencingattheCentrewhichconsistsofvisitingthecentreforshortperiodsoftimeandhelpingtofamiliariseyouandyourchildwiththecentressurroundingsparentsaretoremainwiththeirchildatthecentre.OnarrivalatthecentretheNominatedSupervisorandeducatorswillexplaintheimportanceofthistimeandthebenefititwillgivetoyouandyourchild.Everyeffortwillbemadetoshowparentseveryaspectofthecentresoperationsandanswerallyourquestions.Youwillalsobeaskedtocompleteasurveywhichwillbeusedtoprovideuswiththingssuchasadditionalinformationaboutyourchildandtheeffectivenessofourorientationsystem.PARTNERSHIPWITHPARENTSInAustraliatodayinfantsandyoungchildrenarespendingmoretimethaneverbeforeinnon-parentalcare.Webelievethebestwaytoworkwithyouandyourchildisbybuildingapartnershipofcare.Thiscentreaimstocommunicateregularlywithfamiliestoshareinformationabouteachchildshealthanddevelopmentstrengthenthepartnershipbetweenstaffandfamiliesincreasetheopportunitieswherestaffandfamiliescancommunicateandshareinformation.Allparentsareencouragedtocontactthecentreinpersonoroverthephoneatanytimetospeakwithyourchildseducators.PERSONALBELONGINGSTOYSFamiliesareencouragedtoleavechildrenstoysandvaluablebelongingsathomeunlesstheyarebeingusedfornewsorspecialevents.Withchildrenwantingtoshowfriendstoyscanbecomebrokenorlostwhichinevitablyresultsinyourchildbecomingupset.Althoughcomforttoysaremorethanwelcomeweultimatelywantchildrentounderstandthattherearehometoysandcentretoys.StaffwillbeaskingthatalltoysbroughttothecentrewillbegivenbacktoMumorDadondeparting.Weseekyourassistancewiththismatter.Pleaseensureallbelongingsareclearlylabelledincludingdummiesclothesetc.Lostpropertywillbedisplayedforparentcollectioninyourchildsroom.Parentco-operationinlabellingassiststheCentreinkeepingyourchildsbelongingstogether.FilePathHOTBELCTQA6ParentHandbookMarV14.7Page14TheBeachEarlyLearningCentreTuggerah PRIORITYOFACCESSTheGovernmentChildCareBenefitSchemehasstrictguidelinesinrelationtoPriorityofAccessforchildrenattendingallchildcarecentres.PleaserefertoourEnrolmentPolicyformoreinformationabouttheDepartmentofEducationEmploymentandWorkplaceRelationsDEEWRrequirementsforPriorityofAccess.PROFESSIONALDEVELOPMENTOFSTAFFWemeetalllegalrequirementsinrelationtochildtoeducatorratiosandthequalificationsofoureducators.AllEducatorswillholdFirstAidqualificationshaveWorkingwithChildrenCheckscompletedandattendmonthlyEducatorsmeetings.OurEducatorsarecontinuallyevaluatinghowourcurriculummeetstheeducationneedsofourchildrenandreflectingonwaystoimprovechildrenslearninganddevelopment.Theyareencouragedtoattendfurtherprofessionaltraininganddevelopment.ForfurtherdetailsonthequalificationsoftheEducatorspleaseseeourNominatedSupervisor.PROGRAMMINGWeprovideanenvironmentwherethechildrenfeelcomfortableandsecureatalltimesandallourroomshavedailyroutinesthatreflectthis.Ourroutinesaredesignedtomaximiseeachchildsopportunitiestolearnanddevelop.ThroughoutthedaythechildrenwillexperienceanumberofdifferentactivitieswhicharepartoftheeducationalanddevelopmentalcurriculumoperatedbyallofourEducators.Thesewillbebasedontheinterestsskillsandknowledgeofthechildrenandincludeaspectsoftheirculturefamilyandcommunity.Eachroomwilldisplaytheirroutinewhichparentsmayreadandeducatorswillbehappytoansweranyquestions.Therearesummerandwinterroutineswhichareadaptedtotheweatherconditions.Yourchildsdevelopmentisdirectlylinkedtotheeffectivenessofthecentresprogram.Staffarecontinuallyevaluatingandobservingtheeffectivenessoftheprogramandlinkingthesefindingstoeachchildinthecentre.Allactivitiesandexperiencesarelinkedtocentregoalsgroupgoalsindividualgoalsphilosophygroupandindividualevaluations.Parentsareencouragedtocommentonandprovideideastoenhancetheprogrambasedontheirchildscurrentinterests.RESTANDSLEEPPROCEDURETimetorestisextremelyimportanttoyoungchildrenwhoareexposedtoaveryfullandbusyday.Sleepandrestperiodsareadaptedtomeettheindividualneedsofthechildrenandtheirfamiliesandareputinplaceinconsultationwithparents.Staffaresensitivetochildrensneedsandidentifywhenchildrenaretired.Forchildrenwhodonotsleepquietactivitiessuchasreadingabookpuzzlesordrawingaremadeavailable.Childrenarefullysupervisedwhenrestingordoingquietactivities.SUNPROTECTIONSkindamageincludingskincanceristheresultofcumulativeexposuretothesun.TheFilePathHOTBELCTQA6ParentHandbookMarV14.7Page15TheBeachEarlyLearningCentreTuggerah damageoccursduringchildhoodandadolescenceresearchsuggeststhatsunburnisacontributortoskincancerandotherformsofskindamagesuchaswrinklessunspotsblemishesandprematureaging.Mostskindamageandskincanceristhereforepreventable.TheaimsoftheSunProtectionPolicyaretopromoteamongchildrenstaffandparentsPositiveattitudestowardsskinprotectionLifestylepracticeswhichcanhelpreducetheincidenceofskincancerandthenumberofrelateddeaths.Personalresponsibilityforanddecision-makingaboutskinprotection.Awarenessoftheneedforenvironmentalchangesinschoolstoreducethelevelofexposuretothesun.Generalprotectionstrategiesincludeprotectiveclothing30sunscreenplayinshadedareasandplayincoolerpartsoftheday.TERMINATIONOFCAREShouldyouwishtoendyourchildsplaceattheserviceorshouldmanagementmakethedecisiontoterminateyourchildsplace2weekswrittennoticeisrequiredfromtheendingterminatingparty.Ifthisdoesnotoccur2weeksfeeswillbebilledtoyou.TRANSITIONSWhenchildrenareduetoprogressintothenextagegroupthiswillbecarriedoutwithminimalstresstothechildfamilyandstaff.Discussionwilltakeplacebetweenfamiliesandthecentreinrelationtothereadinessofthechildandtheirage.Eachdaythechildwillspendasmallamountoftimeinthenextroomwiththistimeframebeinggraduallyincreaseddependingonthechildsmoodandreactiontothenewroom.Bytheendoftheorientationthechildshouldhavecompletedactivitieseatenlunchandrestedintheirnewroom.WAITINGLISTSAwaitinglistforpositionswilloccurwhenlicensedplacesarefilledforeachgivenday.UponavailabilityarisingthepositionwillbeofferedbasedonthePriorityofAccessGuidelinesandthisprocesswilloccuruntilthepositionisfilled.FilePathHOTBELCTQA6ParentHandbookMarV14.7Page16TheBeachEarlyLearningCentreTuggerah WHATTOBRINGToassistwithyourchildsfirstdaythereareanumberofitemsyourchildwillneed.PleaseincludethefollowingSchoolBag-abackpackthatwillbebigenoughtoholdthefollowingitemsSparesetofclothes-inthecaseofanaccidentoriftheygetwetduringplayLunchbox-somethingthattheycanopenandthatincludesahealthylunch.Suggestionsincludesandwichfruityoghurtcheesevegetablesticksdriedfruit.PleaserefertothenutritionalpolicyatthecentreforfurtherinformationDrinkbottle-waterHat-willberequiredforchildrenallyearround.ThosechildrenwhodonothaveahatwillnotbeallowedtoplayinunshadedareassunscreenisprovidedShoes-aretobecomfortableandsupportivesuitableforrunningandclimbing.Bedding-ifyourchildrequiresasleepduringthedaypleasesupplycotsizesheetsblanketsforthecoolermonthspillowcomforterifrequired.Wesuggestplacingallitemsintoadrawstringbag.BottlesofbabyformulaifrequiredCLOTHINGParentsareadvisedtosendtheirchildrentotheCentreincomfortableinexpensiveclothing.Thechildrenneedtobeabletomovearoundduringplayandshouldbeunimpairedbyclothing.Whilepaintsetcwillcomeoutinthewashaccidentsdohappensopleasedontsendyourchildinexpensiveordesignerclothing.Youngchildrenenjoyandneedmessyplaywithpaintclaysandwaterandmud.TheServiceonlyhasalimitedsupplyofspareclothing.Pleasesupplyatleastonechangeofclothingandunderwearforthosechildrenoutofnappiesincaseofaccidents.Toddlersshouldhaveaboutthreecompletechangesofclothingandplentyoftrainingpants.Pleaselabelyourchildsclothingandreplacenametagsiftheyfadeinthewash.Ensureclothingissuitablefortheweather.ClothingsafetyPleasedonotdressyourchildinclothingwithcordse.g.shortshatsasthesehavethepotentialtobecomecaughtonequipmentandmaycauseseriousharmtoyourchild.FilePathHOTBELCTQA6ParentHandbookMarV14.7Page17TheBeachEarlyLearningCentreTuggerah AGEAPPROPRIATETABLEMilestonesAgeMotorSpeechVisionandhearingSocialEmotional4-6weeksSmilesatparent6-8weeksVocalises3monthsProneheadheldupforprolongedperiods.Nograspreflex.MakesvowelnoisesFollowsdanglingtoyfromsidetoside.Turnsheadroundtosound.Squealswithpleasureappropriately.Discriminatessmile5monthsHoldsheadsteady.Goesforobjectsandgetsthem.ObjectstakentomouthEnjoysvocalplay6monthsTransfersobjectsfromonehandtotheother.Pullsselfuptositandsitserectwithsupports.Rollsoverpronetosupine.Palmargraspofcube.DoublesyllablesoundssuchasmumumanddadaLocalisessound45cmlateraltoeitherearMayshowstrangershyness9-10monthsWigglesandcrawls.Sitsunsupported.Picksupobjectswithpincergrip.BabblestunefullyLooksfortoysdroppedApprehensiveaboutstrangers1yearStandsholdingfurniture.StandsaloneforasecondortwothencollapseswithabumpBabbles2or3wordsrepeatedlyDropstoysandwatcheswheretheygoCooperateswithdressingwavesgoodbyeunderstandssimplecommands18monthsCanwalkalone.Picksuptoywithoutfallingover.Getsupdownstairsholdingontorail.Beginstojumpwithbothfeet.Canbuildatowerof3or4cubesandthrowaball.Jargon.ManyintelligiblewordsDemandsconstantmothering.Drinksfromacupwithbothhands.Feedsselfwithaspoon2yearsAbletorun.Walksupanddownstairs2feetperstep.Buildstowerof6cubesJoins2-3wordsinsentences.Parallelplay.Drybyday3yearsGoesupstairs1footperstepanddownstairs2feetperstep.Copiescircleimitatescrossanddrawsmanonrequest.Buildstowerof9cubes.Constantlyasksquestions.SpeaksinsentencesCooperativeplay.Undresseswithassistance.ImaginarycompanionsFilePathHOTBELCTQA6ParentHandbookMarV14.7Page18TheBeachEarlyLearningCentreTuggerah 4yearsGoesdownstairsonefootperstepskipsononefoot.ImitatesgatewithcubescopiesacrossQuestioningatitsheight.ManyinfantilesubstitutionsinspeechDressesandundresseswithassistance.Attendstoowntoiletneeds5yearsSkipsonbothfeetandhops.Drawsamanandcopiesatriangle.GivesageFluentspeechwithfewinfantilesubstitutionsinspeechDressesandundressesalone6yearsCopiesadiamond.KnowsrightfromleftandnumberoffingersFluentspeechFilePathHOTBELCTQA6ParentHandbookMarV14.7Page19TheBeachEarlyLearningCentreTuggerah TIPSFORPARENTSFIRSTDAYSItisnotunusualforchildrentocrywhentheirparentsleavethematpre-schoolforthefirstfewweeks.Settlingintimeisdifferentforallchildren.Belowaresomevitaltipstohelpyourchildsettleintopre-schoollife..TakeyourchildtostaffinthemorningandsayhelloHaveyourchildputtheirbagandbelongingsinthelockerTakeafewminutestoshowyourchildaroundandforthemtochooseanactivitytoplayateitherindoorsoroutdoorsWhenyourchildisplayingwelltellthemyoumustleavebutyouwillbebackintheafternoontopickthemupSmileeventhoughyoumayfeellikecryingyourselfandconfidentlygiveyourchildahugandakisssaygoodbyeandleave.Ifyourchildbecomesupsettakethemtoastaffmembertosaygoodbye.WewillcheeryourchildupWewillnotletthemcryallday.TelephonetheCentreatanytimetocheckhowyourchildisdoing.Staffwillcallyouifweareunabletosettleyourchild.NEVERLEAVEWITHOUTSAYINGGOODBYEFilePathHOTBELCTQA6ParentHandbookMarV14.7Page20TheBeachEarlyLearningCentreTuggerah RegulatoryAuthoritiesOurServicecomplieswiththeNationalQualityFrameworkNQFincludingtheNationalQualityStandardNQStheEarlyYearsLearningFrameworkandtheNationalRegulationsEducationandCareServicesNationalRegulations.OurServiceisregulatedbythenewnationalbodyforearlyeducationandcaretheAustralianChildrensEducationandCareQualityAuthorityACECQAaswellasthestatelicensingdepartmentinourStateTerritory.TocontactourRegulatoryAuthoritypleaserefertothecontactdetailsbelowNewSouthWalesNSWEarlyChildhoodEducationandCareDirectorateDepartmentofEducationandCommunitieswww.det.nsw.edu.au1800619113ececddet.nsw.edu.auLockedBag5107PARRAMATTANSW2124ImportantContactsandInformationforFamiliesTheServiceprovidesfamilieswithcurrentinformationonchildandfamilyresourcesandservicesaccessibleinthelocalcommunity.OurServicehasaparentlibrarywithresourcesyoumayfindhelpful.ACECQAisthenewnationalbodyensuringearlychildhoodeducationandcareacrossAustraliaishighqualityAddressLevel15255ElizabethStreetSydneyNSW2000PostalAddressPOBoxA292SydneyNSW2000Emailenquiriesacecqa.gov.auPhone1800181088FamilyAssistanceOfficePhone136150AustralianChildhoodImmunisationRegisterPhone1800653809PoisonsInformationCentre-24HourPhone131126LocalContactsCommunityHealthandResourceServiceSpeechOTImmunisation0243938229RoyalInstituteforDeafandBlindChildrenMelindaLloyd0298720826EmergencyServicesPoliceFireAmbulance000Hospital0243948000-Wyong0243202111-GosfordInformativeWebsitesForParentsWehavealistofusefulwebsitesforparents.Pleaseaskeducatorsforacopy.RaisingChildrenNetworkTheAustralianparentingwebsitecomprehensivepracticalexpertchildhealthandparentinginformationandactivitiescoveringchildrenaged0-8years.raisingchildren.net.auBetterHealthChannel-qualityconsumerhealthinformationquality-assuredregularlyreviewedhealthandwellbeinginformationandservices.ThissiteissponsoredbytheStateGovernmentofVictoriawww.betterhealth.vic.gov.auFilePathHOTBELCTQA6ParentHandbookMarV14.7Page21TheBeachEarlyLearningCentreTuggerah