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PARENTHANDBOOKWelcometoourService.TheParentHandbookoutlinesimportantinformationyouwillneedtobeawareofwhileyouareapartofourCentre.Itisimportantthatyoureadoverthisbookletandaskquestionsaboutmattersyoudonotunderstand.YouwillfindaformatthebackofthisbookletwhichyoumustsignandreturntotheCentretoindicatethatyouhavereadtheinformationinthisbookletandyourenrolmentpack.OurCentrehasanOpenDoorPolicy-YouandyourfamilyarewelcometovisittheServiceatanytime.Allourpoliciesareavailableinthepolicyfolderintheoffice.Pleasefeelfreetolookandprovidefeedbackonourpoliciesatanytime.FilePathHOTBELCEQA5ParentHandbookV14.7Page1TheBeachEarlyLearningCentreErina HANDBOOKCONTENTSPage4OurPhilosophyCentreGoalsPage6AbsenteeismPage6AllergiesPage6BirthdaysPage6ChildCareBenefitInformationPage6ChildCareRebatePage7ChildProtectionInformationPage7CommunicatingwithstaffPage8CommunityLinksPage8CustodialOrdersPage8DeliveryandcollectionofchildrenPage8BehaviourManagementandpracticePage9EmergenciesAccidentsPage9EnrolmentProcedurePage9EquityandSocialJusticePolicyPage10EvacuationproceduresPage10ExcursionsPage10FeesPage11GrievancewiththeCentrePage11GuidelinesforvisitorsPage11HoursofoperationPage11HygienePage12Illness-symptomsPage12ImmunisationPage12LatePolicyPage12MealsandnutritionPage13MedicationPage14WHSissuesPage14OrientationPage14PartnershipwithParentsPage14PersonalpropertytoysPage14PriorityofAccessPage15ProfessionalDevelopmentofstaffPage15ProgrammingPage15RestandsleepprocedurePage16SunprotectionPage16TerminationofcarePage16TransitionsPage16WaitinglistsPage17WhattobringPage18AgeAppropriateTablePage20TipsforparentsfirstdaysFilePathHOTBELCEQA5ParentHandbookV14.7Page2TheBeachEarlyLearningCentreErina INTRODUCTIONWelcometoTheBeachEarlyLearningCentreErina.FindinganewEarlyChildhoodServiceforyourchildcanbeadauntingtask.AtTheBeachEarlyLearningCentreErinaouraimistoprovideasecureandhappyenvironmentwherechildrencandeveloptheirintellectualsocialemotionalphysicalandaestheticskillstobecomecompetentandconfidentindividualsandforyouasaparentguardiantofeelsafeknowingthatyourchildisreceivingthebestpossiblecare.OurContactdetailsarePh0243651192Emaildirector.erinathebeachearlylearningcentre.com.auWebsitewww.thebeachearlylearningcentre.com.auOpeningTimes7.00am-6.00pm50WeeksperyearOURPHILOSOPHYTheBeachEarlyLearningCentreisarichlystimulatinginnovativeandcaringenvironmentwhichfostersachildsnaturalcuriosityandthirstforknowledge.TheenvironmentandprogramdrawsfromtheverybestearlychildhoodteachingpracticeswithemphasisontheEarlyYearsLearningFramework.Itoffersapurposefulexperiencethatestablishesineachchildaloveoflearningandastrongsenseofself.Reflectiveplanningallowstheopportunityforbothintentionalteachingandspontaneousplayensuringthatchildrenaresuccessfulcompetentandcapablelearnerswhohaveaclearunderstandingandconnectiontotheirsenseofselfthecommunityandtheworldaroundthem.TheBeachEarlyLearningCentreprovideslearningopportunitiesthatbuilduponeachchildsstrengthswhilechallengingthemtoexploretheirpotential.Childrenareencouragedtoaskquestionsastheybuildanunderstandingoftheworldandtheirplaceinitwhilelearningtoliveandplayhappilyandpurposefullywithothers.Weactasanextensionofhomeandprovideanenvironmentwherechildrenfeellovedacceptedandsecureaswellasbeingaplacewherechildrenareencouragedtoachievetheirbestsociallyemotionallyandacademically.Wehaveamoralandsocialobligationtothechildrentheirfamiliesandthegreatercommunitytoprovidethechildrenwithacorefoundationthatwillsupportthemthroughlifetobecomeactivemembersofthecommunity.TheBeachEarlyLearningCentrefostersstronghome-schoolpartnershipscreatingasmoothandcaringtransitionfromhometothecentre.Parentparticipationisencouragedandeducatorsworkinpartnershipwithparentsinoptimisingthelearningofeachchild.Weplacegreatvalueondevelopingstronglinksbetweenhomeandschool.Atalltimeswestrivehardtodeveloppartnershipsbasedonmutualunderstandingsmutualrespectandcontinualdialoguepromotingsharedlearningandcollaboration.FilePathHOTBELCEQA5ParentHandbookV14.7Page3TheBeachEarlyLearningCentreErina Weviewthechildstimespentatourcentreasanapprenticeshipinhumanitywheredifferencesareembracedandacceptanceofothersisalwaysencouragedasthebestchoice.Offeringsupporttochallengeandsucceedwithinroutinesanddailyexperiencescriticalreflectionandcarefulplanningwillalloweachchildsintereststoberespondedtoandscaffoldstheirlearning.Werepresentaneducationalvehicleengrossingthechildreninprojectsandalearningsystemwhichallowsthemtoquestionexamineandenjoythechallengeoftheexperiencesbeforethem.ItisourbeliefthatwhenourchildreneducatorsandfamiliesintertwineitcreatestheunmistakableessencethatisuniquelyrecognisedasthatofTheBeachEarlyLearning.Ourteamofeducatorsandstaffarecommittedtoprovidingchildrenandfamilieswithacoordinatedapproachtoawarmnurturingandengagingenvironmentthatcelebratesdiversityandtherightofeverychildtohaveaccesstohighqualitycareregardlessoftheirindividualneeds.WeunderstandtheimportantroletheServiceplaysinnurturingandeducatingthechildreninourcareandthroughourstaffdevelopmentoflovingrelationshipsbasedontrustandsecurity.Anemphasisisplacedonchildrenandfamiliesreceivinggreaterindividualattentionthroughgoalsettingchildprogressrecordsandfamilyinvolvementincentreplanningandevents.WewillbefollowingtheEarlyYearsLearningFrameworkasperourEducationCurriculumandLearningPolicy.WehaveanidentifiedEducationalLeaderwhoisresponsibleforoverseeingthecurriculumatourCentre.AllEducatorsatourCentrearetrainedandexperiencedinareasofearlyeducationandcare.DuetoourhighstandardandcommitmentofourEducatorsweareabletoprovidedevelopmentalandeducationalcurriculaforeachgroupofchildren.InformationregardingourEducationTeamisondisplayinthecentrefoyer.Wewillusetherelationshipschildrenhavewiththeirfamiliesandcommunitiestobuildthecurriculumworkinginpartnershipwithparentstoensureeachchildsknowledgeideascultureabilitiesandinterestsarethefoundationofourprograms.EarlyYearsLearningFrameworkLearningEYLFLearningOutcomesOutcome1ChildrenhaveastrongsenseofidentityOutcome2ChildrenareconnectedwithandcontributetotheirworldOutcome3ChildrenhaveastrongsenseofwellbeingOutcome4ChildrenareconfidentandinvolvedlearnersFilePathHOTBELCEQA5ParentHandbookV14.7Page4TheBeachEarlyLearningCentreErina Outcome5ChildrenareeffectivecommunicatorsIfyourchildsEducatorfeelsthereisanareaofconcerntheywillinformyouandadvisewherehelpmaybesoughte.g.speechtherapist.Itisalwaysyourdecisiontofollowthisup.EducatorsarewillingtodiscussanyaspectoflearninganddevelopmentwithparentsCENTREGOALSPrinciplesandpracticesthatbestsupportourvisionandthedevelopmentalneedsofourchildrenarevaluingthechildasanindividualwithinthecontextofthefamilyandthecommunitysupportingparentsintheirroleasprimarycaregiversandsharinginformationofimportancetobenefitthedevelopmentoftheirchildvaluingplayasamediumforallaspectsofdevelopmentandlearningacknowledgingandsupportingchildrensindividuallearningstylesvaluingtheartsassymbolsystemsthroughwhichchildrendiscoverandexpressmeaningandmakesenseofthemselvesandtheirworldprovidingopportunitiesfordiscoverylearningthroughself-selectedactivitiesandencouragingthedevelopmentofchildrensabilitiestoobserveperceiveexploreinvestigateimagineandproblemsolvevaluingpositivereinforcementofappropriatebehaviourtherebyallowingthechildtodevelopselfdisciplineandparent-supportedvaluesystemsvaluingdailyroutinessuchaseatingtoiletingdressingandrestingasopportunitiesforlearningandsocialdevelopmentandthereforeensuringthatthesetimesareengagingandstimulatingrespectingtheneedsandrightsofchildrentomakechoicesanddecisionsbyempoweringthemtotakeresponsibilityforthefunctioningofpartsofthedailyroutinesprovidingopportunitiesforchildrentodevelopresponsibilitybyencouragingthemintakingcareoftheirenvironmentandmaterialsvaluingtheculturesofthechildrenattendingtheCentrethroughpresentationofrelevantculturalactivitiesrecognisingtheneedforchildrentopracticeskillsandconsolidatetheirlearningbyprovidingopportunitiesforrepetitionofexperiencesandextensionoftheirideasdesigningandestablishinganenrichedenvironmentthatstimulatestheimaginationpromotescreativityandenhancesaestheticdevelopmentandappreciationofnaturevaluingandsupportingstaffintheirworkwithchildrenandfamiliesandintheirownprofessionaldevelopmentbeingresponsivetotheneedsofthecommunityandabidingbytherelevantlawsandpoliciesthatrelatetotheprovisionofqualitychildrensservicesUnderlyingtheseprinciplesandpracticesisourunderstandingoftheneedtopromotechildrensindependenceandtheirabilitytoworkco-operativelywithpeersandadultswithinanenvironmentfreeofculturalorgenderbias.FilePathHOTBELCEQA5ParentHandbookV14.7Page5TheBeachEarlyLearningCentreErina ABSENCESChildCareBenefitCCBispaidforupto42absencesdaysforeachchildperfinancialyearacrossallapprovedlongdaycareservicesfamilydaycareservicesin-homecareservicesandspecialisedoutsideschoolhourscareservices.Eachchildreceivesanewsetof42absencedaysatthebeginningofthefinancialyear.Absencedayscannotbeclaimedbeforeachildhascommencedcareorafterachildhasceasedcare.Onceachildhasreachedthe42daylimitCCBcannotbeusedtoreducethefeeschargedinthatfinancialyear.Ifyourchildisabsentduetoillnessandamedicalcertificatecanbeprovidedoryoucanprovidealetterfromyouremployerforarostereddayofftheseabsenceswillnotbeincludedinyourchildstotal.RefertotheDepartmentofEducationEmploymentandWorkplaceRelationsDEEWRforinformationaboutAllowableAbsencesAsisthecasewithmostchildcarecentressickdaysandpublicholidaysmustbepaidfor.YouwillhoweverbeentitledtoaMakeUpDayforanyPublicHolidayswhichcanbeusedatalaterdatedependentoncentreavailabilityforthatgivenday.Sickdaysdonotattractamake-upday.Pleasenotemake-updaysneedtobeusedinthecalendaryearthattheyareaccruedandcanonlybeusediffeesareuptodate.PleaseensurethatallabsencesaresignedforsoastoremaineligiblefortheCCBandfeesareupdatetoformake-updays.ALLERGIESForyourchildtoreceivethebestpossiblecareisitimportanttocommunicatetothecentreanyknownallergiesthatyourchildsuffersfrom.YouwillbeprovidedwiththeopportunitytodetailallallergiesbywayofanAllergyPlanthatwillbegivenoncommencement.Itisyourresponsibilitytoensurethattheinformationatthecentreremainsup-to-dateatalltimes.BIRTHDAYSBirthdaysareanimportanttimeinachildslifeandwewelcometheopportunitytobeapartofsuchahappyday.Aswellaspeopleclosetothechildattendingthecentretocelebratethedaypleasefeelfreetobringabirthdaycakeorindividualcupcakestothecentre.Pleaseinformthecentreifyoudointendtobringacakealongsowecanensurethatallchildrenarecateredforincludingthosewithallergiesspecialdietaryrequirementsandculturalorreligiousbeliefs.CHILDCAREBENEFITANDCHILDCAREREBATEChildCareBenefitCCBisapaymentmadetofamiliestoassistwiththecostsofchildcare.Allfamiliesexceptnon-residentsareeligibleforsomeportionofCCBfeereduction.TheFamilyAssistanceOfficewillassessparentstaxableincomeandascalewillbeusedtodeterminetheamountofassistanceeachfamilywillreceive.TheassistancemaybeclaimedatareducedServicefeeorattheendofthefinancialyear.FamiliesarerequiredtocompletetheCCBInformationsectionontheenrolmentformfullfeeswillapplyuntilthisinformationisreceivedandconfirmedbytheFamilyAssistanceOffice.YouwillneedtoprovideourcentrewithyourchildsdateofbirthyourchildsreferencenumberCRNparentsdateofbirthparentsreferencenumberCRNFilePathHOTBELCEQA5ParentHandbookV14.7Page6TheBeachEarlyLearningCentreErina TheChildCareRebatecovers50ofoutofpocketexpensesuptoamaximumamounteachyear.TheChildCareRebateisnotincometested.IfyouareclaimingChildCareBenefitevenifyourpercentageis0youareeligiblefortheChildCareRebateifyoumeetaworkstudytest.Thiscanbeclaimedasaweeklypaymentmadedirectlytothecentreorafortnightlyquarterlyorlumpsumpaymentattheendofthefinancialyeartoyourself.ForfurtherdetailsonCCBorCCRpleasespeaktoourNominatedSupervisororcontactFAOon136150.CHILDPROTECTIONINFORMATIONThecentresaimistopromotesafetyandwellbeingofallthechildrenwithincarewhichiseachchildsHumanRight.Thecentresstaffwillhelpchildrenlearnaboutselfprotectionandtoasksomeonetheytrustforhelpiftheyfeelunsafebycarryingoutprotectivebehaviourprograms.FormoredetailedinformationrelatingtochildprotectionpleaserefertothecentrespolicyChildProtectionandProtectiveBehavioursPolicyandProcedureortheparentinformationsection.COMMUNICATINGWITHSTAFFThecentrehasdevelopedacommunicationplanwhichoutlinestheopportunitiesforyoutoshareinformationaboutyourchildshealthanddevelopmentwitheducatorsandalsooutlinesopportunityforinputandfeedbackoncentreactivities.Throughapartnershipbetweenfamiliesandthechildcarecentrewecanallassistthechildrentoreceivethecareandopportunitiestheyrequirethroughouttheirearlyyearsofdevelopment.ThefollowingoutlinesthewaywecommunicatenewsandeventsatthecentreVerballyatarrivalanddeparturetimes.RegularnewsletterswhichwillbesenthomeviathechildrensindividualpocketsonceamonthorbyemailAmessagesectiononthedaybookwherebriefnotescanbeleftbetweenEducatorsandparents.Anoticeboardwherevariousmessagesandnoticesaredisplayedadvertisingcurrentissuesandupcomingevents.Asuggestioncommunicationboxallowsparentstoleavemoredetailedwrittenmessagesiftheyhaveconcernsorwanttoprovidepositiveornegativefeedback.Thesecanbeanonymousifdesired.OccasionallyEducatorswillaskparentstocompleteshortsurveysinordertomaintainuptodaterecordsandseekparentfeedbackonvarioustopics.Eachfamilywillbeallocatedanindividualfilepocketinwhichnewslettersaccountsandotherwrittencommunicationwillbeplaced.ItistheparentsresponsibilitytoreadthesenoticesandensuretheyareawareofcurrentissuesandeventsintheCentre.FilePathHOTBELCEQA5ParentHandbookV14.7Page7TheBeachEarlyLearningCentreErina PolicieswillberegularlyreviewedinavarietyofwaysdisplayedinfoyernewsletterstoenableparentcommentonServicepractices.CommunicationandEducators-WhatcanyouexpectfromEducatorsEducatorswillinformfamiliespromptlyandsensitivelyofanyoutoftheordinaryincidentsaffectingtheirchild.sharewithchildrensfamiliessomeofthespecificinteractionstheyhadwiththechildrenduringtheday.provideinformationonchildrenseatingandsleepingpatternsthroughverbalcommunicationandthroughtheroomsigninsheet.keepanappropriaterecordofjointdecisionsmadewithfamiliesaffectingchildrensprogressinterestsandexperiences.Thesemayincludeneweventsliketoilettraining.Pleasefeelfreeatanytimeinpersonbyphoneoremailtodiscussyourchildsprogressrelationshipinterestandexperiences.COMMUNITYLINKSseebackpageforcontactinformationThecentreworkscloselywithanumberoforganisationswithinthecommunity.TheseincludeorganisationsthataresetuptoassistchildrenandfamiliessuchasEarlyInterventionSpeechTherapistsandCommunityHealth.InadditiontothiswealsohavecontactwithanumberofserviceorganisationswhichincludesomeofthefollowingNSWFireBrigadePoliceAmbulanceandourlocalHospital.Theseorganisationsprovidevaluableverbalandwritteninformationaswellasguestspeakersattendingthecentretogivespecialisedtalks.COURTORDERSThecentremustbenotifiedifthereareanycourtordersisinplaceinrelationtoyourchildandthedenialofaccessbyapersonorpersonsandorthecollectionofyourchildpleaseprovidethecentrewithacopyofdocumentationtoallowforthistobeimplemented-WithoutaCourtOrderwecannotstopaparentcollectingachild..Thecentresprivacypolicywillbeenforcedinrelationtoallchildinformation.DELIVERYANDCOLLECTIONOFCHILDRENThisisanimportantandemotionaltimeforallchildren.Handledcorrectlythiscanbecomeapositiveexperienceforbothparentandchild.Weencouragefamiliestostayforaperiodoftimetosettleyourchildintothecentreandtostayatdeparturetimesothatstaffcandiscusswithyouanyissuesofyourchildsday.Therearestrictguidelinesrelatingtothesigninginandoutofchildrenforparentsandrelativesandmustbeadheredtosothatanaccuraterecordofattendanceismaintained.Authorisedcollectorsneedtobespecifiedonyourenrolmentformandmustbeovertheageof18yrs.BEHAVIOURMANAGEMENTANDPRACTICEPositiveguidanceofbehaviouristheteachingofwhatisagoodthingtodoandwhatisnotwhatissafewhatpleasesotherpeopleandwhatangersandhurtsotherpeople.PositiveFilePathHOTBELCEQA5ParentHandbookV14.7Page8TheBeachEarlyLearningCentreErina guidanceofbehaviourhelpschildrenunderstandthedifferencebetweenwhatacceptablebehaviourisandwhatisnot.Whenchildrenarere-directedstoppedorreprimandedthereasonisexplainedtothechildwhichwillassistthemtomakejudgementsaboutwhatheshecanandcannotdo.Alleducatorswillutiliseanumberofguidancestrategiestopromotepositivebehaviourincludingindirectdirectverbalemotional.EachofthesestrategiesaredetailedinthePositiveGuidanceofBehaviourPolicyinthecentrespolicyfolder.EMERGENCYACCIDENTSWhilsteveryeffortismadetoprovidechildrenwithasafeenvironmentaccidentsdooccur.IfthisisthecaseandyourchildhurtsthemselvesduringthedayanIncidentReportwillbeneedtobesignedbyyou.Ifthechildneedstobecollectedtheparentswillbecontacted.Ifyoucannotbecontactedandmedicalattentionisnecessarystaffwilltaketherequiredsteps.Anymedicalexpensesincurredwillbetheparentsresponsibility.AsamatterofextremeimportanceparentsmustensurethattheCentrehasuptodateemergencycontactnumbers.Anincidentreportwillbefilledoutforallaccidentsinjuriesandillnesses.ThiswillcontaindetailsoftheaccidentinjuryillnessanyfirstaidthatwasadministeredandbesignedaneducatortheNominatedSupervisorandbytheparent.ENROLMENTPROCEDURETheCentreOwnerswillstrivetoensurethattheenrolmentprocessisaneasyaneffectiveoneforyouandyourchild.OnarrivalatthecentretheOwnerDirectorwillorientateyouandyourchildthroughthecentreandprovideyouwithanenrolmentpackagewhichincludesallrelevantinformationontheCentresoperations.Weencourageyoutocompletetheapplicationformassoonaspossiblesothateveryeffortcanbemadetosatisfyrequestsforindividualdays.Yourchildsenrolmentisconfirmedafterthecentrereceivesthecompletedenrolmentformandmethodofpaymentisdetermined.OnenrolmentwewillrequireanonrefundableenrolmentFeeof40.00andabondof100.00perchildtobepaidbeforeyourchildcommencesattheService.Thisbondisrefundablewhenyourchildceasescareormaybeusedtopayoutstandingfees.Yourchildwillbegivenacentrehatonpaymentofenrolmentfeeandbond.RefundscantakeuptoeightweekstoensureyourChildCareBenefitentitlementswiththeServicecanbefinalised.Allrefundsarepaidbydirectdeposit.EQUITYSOCIALJUSTICEPOLICYTheOwnersandstaffofthiscentreendorsetheconceptofacross-culturalandnon-discriminatorycurriculumandbelievethatthisperspectiveshouldbeimplementedthroughoutallcentreprogrammes.TheybelievethateducationalprogrammesmustsupportFilePathHOTBELCEQA5ParentHandbookV14.7Page9TheBeachEarlyLearningCentreErina thechildsselfesteemandprideinfamilycommunityethnicandlinguisticorigins.FormoreinformationrefertotheInclusionAntiBiasandPromotingEquityPolicyandProcedure.EVACUATIONPROCEDUREDuetotheagegroupofthechildrentheimportanceofroutineisessentialinmanagingseriousissuessuchasanevacuation.Withthisinmindquarterlyevacuationandfiredrillstakeplaceinthecentrewithanevaluationprocessidentifyingareasofimprovement.Locatedthroughoutthecentreatallexitsisanevacuationprocedurethatisstrictlyfollowedbyeducatorsatalltimes.EXCURSIONSTheaimofexcursionsistoextendthechildrensexperiencesbeyondthatareabletobeofferedatthecentre.Theobjectiveistoofferchildrenanextendedexperienceinanenjoyablemannerthatissafeandasanxietyfreeforthechildrenadultsandstaffaspossible.Allexcursionswillbeappropriatetochildrensageandstageofdevelopmentandpermissionwillbesoughtfromallparentsguardianspriortothecommencementdate.FEES0-2AgeGroup-92.00perdayofattendance2-5AgeGroup-78.00perdayofattendanceItisourpolicythatallaccountsaretobeatanilbalanceeachweekiethereshouldbenofeesoutstanding.Accountsinarrearswillbesubjecttocarebeingcancelled.OnyourfirstweekatourServiceyouwillberequiredtopayyourbondandyouwillreceiveastatementonthenextbillingcycle.Anychangeoffinancialincomewillalteryourfeestructure.PleaseadvisetheServiceandFamilyAssistanceOffice136150ifthisoccurs.PaymentscanbemadeviadirectdebitonlyusingNumerpro.Ourchildcarefeesincludeallservicesincludingnappiesmorningandafternoontea.IfyouareeligibleforthegovernmentsChildCareBenefityourfeeswillbereduceddependentonthepercentageassignedtoyoubytheFamilyAssistanceOfficewhichcanbeaccessedthroughthelocalCentrelinkoffice.Onceyouhavebeengivenapercentagepleasecontactthecentreforyourapproximatedailyfeeamount.OVERDUEFEESIftherehasbeennorequestforanextensionforthepaymentoffeesandfeesareoverduethefollowingprocedurewillbeimplemented2WeeksOverdue-Areminderletterissuedrequestingfeespaidwithin7days.4WeeksOverdue-Afinalnoticepostedtoyourhomeaddressrequestingfeespaidinfullwithin7daysoryourchildspositionwillbemadevacant.FilePathHOTBELCEQA5ParentHandbookV14.7Page10TheBeachEarlyLearningCentreErina Feesnotreceived-LegalactionwillbesoughtandallcostsincurredwillbeaddedtotheoriginalfeeaccountGRIEVANCEWITHTHECENTREOurchildcarecentrefosterspositiverelationsbetweenallmanagementparentsandstaff.Everyparenthastherighttoapositiveandsympatheticresponsetotheirconcerns.Solutionsaresoughttoresolvealldisputesissuesorconcernsthatimpactoraffecttheday-to-daywell-beingofthecentreinafairpromptandpositivemanner.Ifforanyreasonyouarenothappywithourlevelofeducationandcareorourenvironmentwewanttoknowimmediately.YoucandiscussthiswithEducatorsorwriteaformalletter.WhenanymatterisraisedtheServicewillbefollowingourGrievanceProcedure.AllServicepoliciesproceduresareavailabletoparents.Positivefeedbackismostwelcometoo.ForafullexplanationofourGrievancePolicypleaserefertothecentrepolicyfolderlocatedintheofficefoyer.GUIDELINESFORVISITORSAllvisitorstothecentrearerequiredtoreporttotheofficeforidentificationbytheNominatedSupervisorAdminOfficer.Onceidentificationhasoccurredthevisitorsdetailsandreasonforthevisitisloggedintothevisitorsbook.Oncecompletionofthevisithasoccurredtheymustbesignedoutandassistedoffthepremisesbyamemberofstaff.Onoccasionswherethevisitorwillbeinteractingorobservingthechildrentheywillbeintroducedtothechildrenwhereopportunitywillbegivenforanyquestionsanddiscussion.Theseproceduresareinplacetoensuretheutmostprivacyandprotectionofthechildren.HOURSOFOPERATIONTheServiceisopenedfor10hoursperday50weeksperyearandcatersforchildren0-6years.TheCentreslicensedhoursare7.00amto6.00pm.Allchildreninthecareofthecentrearetobepickedupanddroppedoffbetweenthesetimes.HYGIENETheCentreensuresthatthehighestlevelsofhygienepracticesoccurwithinthecentreatalltimes.Foodsafetystoragepracticescleaninghandwashingandtoiletingproceduresarejustsomeoftheconcernsforstaffandproceduresareinplaceandenforceddaily.Inadditiontothiseducatorssitwithchildrenandaskquestionsandpromptdiscussionsrelatingtogoodselfhygienepracticesandalsoundergoin-servicetrainingintheseareastostayabreastofcurrentinformationandtrends.FilePathHOTBELCEQA5ParentHandbookV14.7Page11TheBeachEarlyLearningCentreErina ILLNESS-SYMPTOMSSometimeschildrenandadultsneedtobeawayfromthecentreforthesafetyofothers.Excludingsickchildrenandadultsisanimportantwayofpreventingtheintroductionofinfectionintothecentre.IngeneralifachildissosickthathesheSleepsatunusualtimesHasafeverof38CorhigherIscryingconstantlyasaresultofdiscomfortduetoillnessIsreactingbadlytomedicationsIsinneedofconstantonetoonecareIsunabletoactivelyparticipateinthecentresprogramParentswillbecontactedandaskedtocollecttheirchildasthischildcarecentredoesnothavethestaffresourcestoadequatelycareforthechildrenintheseconditions.NOCHILDwillbeadmittedwithobvioussignsofanycontagiousinfectionorillness.Ourpolicystatestheincubationperiodsymptomsandexclusionperiodsofsuchdiseases.Staffreservetherighttorequestadoctorscertificatebeforeallowingachildtobesignediniftheyfeelotherchildrenandstaffcouldbeatriskofbeingexposedtoaninfection.IMMUNISATIONImmunisationisthesafestandmosteffectivewayofprovidingprotectionagainstearlychilddiseases.Uponenrolmentallchildrenwillberequiredtoprovideacopyoftheirchildsimmunisationdetailstocentremanagement.Anychildwhoisnotuptodatewiththeirimmunisationwillbeconsiderednotimmunised.Non-immunisedchildrenwillbeexcludedfromthecentreifanincidenceofanycommunicablediseaseoccursfortheperiodoftimeasrecommendedbythehealthdepartment.Familieswhodonothavetheirchildimmunisedorhaveout-of-dateimmunisationrecordsordonthaveaconscientiousobjectorletterfromtheirDoctormaynotbeentitledtoChildCareBenefitormayhavetheirbenefitcancelledbyCentrelink.LATEPOLICYCollectionofallchildrenistobecompletedby6.00pmonanygivenday.Ifanapprovedcollectorofthechildhasnotarrivedbythistimeaphonecallwillbeplacedtotheparentsandifunsuccessfultheemergencycontactswillbephoned.Latefeeswillapplyatarateof15forthefirst15minutesorpartthereofandthen1.00perminutetorecoveradditionalstaffcosts.IfeithertheparentsoremergencycontactscannotbereachedtheDepartmentofCommunityServicesandPolicewillbecontacted1hourafterclosingtime.FailuretocollectyourchildisclassifiedasaCriticalIncidentbytheDepartmentOfCommunityServicesandwillbetreatedassuch.MEALSANDNUTRITIONChildhoodisatimeofgrowthandactivitywhichresultsinincreasednutritionalneeds.Itisalsoatimetoformlife-longhabitsofgoodnutritionandhealthyeating.TheamountoffoodrequiredeachdayvarieswithagesizeandactivitylevelofthechildandagooddietisFilePathHOTBELCEQA5ParentHandbookV14.7Page12TheBeachEarlyLearningCentreErina importantforthenormalgrowthanddevelopmentofthechild.Itisimportantforstaffandfamiliestoworkco-operativelytoensurethecentreplaysapartinmeetingeachchildsnutritionalneeds.Thecentreprovidesbothmorningandafternoonteawhichnormallyconsistsoffruitandvegetableplatters.AmenuisposteddetailingmealsforthatweekthemenuisvariedandincludesmorningteaandafternoonteaandreflectstheculturaldiversityofAustraliaanditsseasonalvariations.Wearehappytocaterforspecialdietsegwheatfreedairyfreeetc.Ifyourchilddoeshavespecialdietaryrequirementspleaseprovideadetailedhealthmanagementreportfromyourchildsdoctorornutritionistpriortocommencingcare.Pleaserememberthatparentsmusttaketheresponsibilityofinformingusofanychangestotheserequirements.Weencourageallparentstofollowthecentrepolicyandinformationprovidedattheparentlibrarywhenprovidinglunchforyourchild.Thestaffarealwaysavailabletoassistwithideasforhealthynutritiouslunches.MEDICATIONEducatorswillbeabletoadministermedicationtochildrenwhoarerecoveringfromillnessifamedicationformhasbeencompletedandsignedbyparentsbeforethemedicationisgiven.Thenominatedsupervisororaneducatorcanassistyoutocompletetheform.MedicationmustbeindateinitsoriginalcontainerwiththeoriginallabelhavethechildsnameonthelabelandhaveanyinstructionsaboutthemedicationincludingthosefromaGPattachedtothemedication.Ourservicedoesnotadministeroverthecountermedicationunlessithasbeenprescribedbyamedicalpractitionerandthereisaletterfromthedoctorexplainingthepurposeofthemedication.Medicationmaymaskthesymptomsofothermoreseriousillnessesandoureducatorsarenotqualifiedmedicalprofessionals.MedicationmustbehandedtoanEducatorforappropriatestorage.PleaseDONOTleavemedicationinyourchildsbag.AnychildwhohascommencedanantibioticmustnotattendtheServicefor24hoursfromcommencement.Parentsmustinformstaffifachildhasbeengivenparacetamolwithin24hoursofarrival.FilePathHOTBELCEQA5ParentHandbookV14.7Page13TheBeachEarlyLearningCentreErina WHSISSUESThischildcarecentreprotectsthehealthandsafetyofchildrenstaffparentsandvisitorstotheCentrebykeepinginformedabouttheWorkplaceHealthandSafetyActandensuringappropriatecodesofpracticesarefollowedattheCentre.WewelcomeallfeedbackregardingthesafetyofourService.IfyouseesomethingthatconcernsyouregardingsafeworkpracticesthesafetyofbuildingandequipmentorgeneralWorkplaceHealthandSafetypleasecontacttheNominatedSupervisorimmediately.ORIENTATIONAllfamiliesareencouragedtousetheorientationperiodbeforecommencingattheCentrewhichconsistsofvisitingthecentreforshortperiodsoftimeandhelpingtofamiliariseyouandyourchildwiththecentressurroundingsparentsaretoremainwiththeirchildatthecentre.OnarrivalatthecentretheNominatedSupervisorandeducatorswillexplaintheimportanceofthistimeandthebenefititwillgivetoyouandyourchild.Everyeffortwillbemadetoshowparentseveryaspectofthecentresoperationsandanswerallyourquestions.Youwillalsobeaskedtocompleteasurveywhichwillbeusedtoprovideuswiththingssuchasadditionalinformationaboutyourchildandtheeffectivenessofourorientationsystem.PARTNERSHIPWITHPARENTSInAustraliatodayinfantsandyoungchildrenarespendingmoretimethaneverbeforeinnon-parentalcare.Webelievethebestwaytoworkwithyouandyourchildisbybuildingapartnershipofcare.Thiscentreaimstocommunicateregularlywithfamiliestoshareinformationabouteachchildshealthanddevelopmentstrengthenthepartnershipbetweenstaffandfamiliesincreasetheopportunitieswherestaffandfamiliescancommunicateandshareinformation.Allparentsareencouragedtocontactthecentreinpersonoroverthephoneatanytimetospeakwithyourchildseducators.PERSONALBELONGINGSTOYSFamiliesareencouragedtoleavechildrenstoysandvaluablebelongingsathomeunlesstheyarebeingusedfornewsorspecialevents.Withchildrenwantingtoshowfriendstoyscanbecomebrokenorlostwhichinevitablyresultsinyourchildbecomingupset.Althoughcomforttoysaremorethanwelcomeweultimatelywantchildrentounderstandthattherearehometoysandcentretoys.StaffwillbeaskingthatalltoysbroughttothecentrewillbegivenbacktoMumorDadondeparting.Weseekyourassistancewiththismatter.Pleaseensureallbelongingsareclearlylabelledincludingdummiesclothesetc.Lostpropertywillbedisplayedforparentcollectioninyourchildsroom.Parentco-operationinlabellingassiststheCentreinkeepingyourchildsbelongingstogether.PRIORITYOFACCESSTheGovernmentChildCareBenefitSchemehasstrictguidelinesinrelationtoPriorityofAccessforchildrenattendingallchildcarecentres.PleaserefertoourEnrolmentPolicyformoreinformationabouttheDepartmentofEducationEmploymentandWorkplaceRelationsDEEWRrequirementsforPriorityofAccess.FilePathHOTBELCEQA5ParentHandbookV14.7Page14TheBeachEarlyLearningCentreErina PROFESSIONALDEVELOPMENTOFSTAFFWemeetalllegalrequirementsinrelationtochildtoeducatorratiosandthequalificationsofoureducators.AllEducatorswillholdFirstAidqualificationshaveWorkingwithChildrenCheckscompletedandattendmonthlyEducatorsmeetings.OurEducatorsarecontinuallyevaluatinghowourcurriculummeetstheeducationneedsofourchildrenandreflectingonwaystoimprovechildrenslearninganddevelopment.Theyareencouragedtoattendfurtherprofessionaltraininganddevelopment.ForfurtherdetailsonthequalificationsoftheEducatorspleaseseeourNominatedSupervisor.PROGRAMMINGWeprovideanenvironmentwherethechildrenfeelcomfortableandsecureatalltimesandallourroomshavedailyroutinesthatreflectthis.Ourroutinesaredesignedtomaximiseeachchildsopportunitiestolearnanddevelop.ThroughoutthedaythechildrenwillexperienceanumberofdifferentactivitieswhicharepartoftheeducationalanddevelopmentalcurriculumoperatedbyallofourEducators.Thesewillbebasedontheinterestsskillsandknowledgeofthechildrenandincludeaspectsoftheirculturefamilyandcommunity.Eachroomwilldisplaytheirroutinewhichparentsmayreadandeducatorswillbehappytoansweranyquestions.Therearesummerandwinterroutineswhichareadaptedtotheweatherconditions.Yourchildsdevelopmentisdirectlylinkedtotheeffectivenessofthecentresprogram.Staffarecontinuallyevaluatingandobservingtheeffectivenessoftheprogramandlinkingthesefindingstoeachchildinthecentre.Allactivitiesandexperiencesarelinkedtocentregoalsgroupgoalsindividualgoalsphilosophygroupandindividualevaluations.Parentsareencouragedtocommentonandprovideideastoenhancetheprogrambasedontheirchildscurrentinterests.RESTANDSLEEPPROCEDURETimetorestisextremelyimportanttoyoungchildrenwhoareexposedtoaveryfullandbusyday.Sleepandrestperiodsareadaptedtomeettheindividualneedsofthechildrenandtheirfamiliesandareputinplaceinconsultationwithparents.Staffaresensitivetochildrensneedsandidentifywhenchildrenaretired.Forchildrenwhodonotsleepquietactivitiessuchasreadingabookpuzzlesordrawingaremadeavailable.Childrenarefullysupervisedwhenrestingordoingquietactivities.FilePathHOTBELCEQA5ParentHandbookV14.7Page15TheBeachEarlyLearningCentreErina SUNPROTECTIONSkindamageincludingskincanceristheresultofcumulativeexposuretothesun.Thedamageoccursduringchildhoodandadolescenceresearchsuggeststhatsunburnisacontributortoskincancerandotherformsofskindamagesuchaswrinklessunspotsblemishesandprematureaging.Mostskindamageandskincanceristhereforepreventable.TheaimsoftheSunProtectionPolicyaretopromoteamongchildrenstaffandparentsPositiveattitudestowardsskinprotectionLifestylepracticeswhichcanhelpreducetheincidenceofskincancerandthenumberofrelateddeaths.Personalresponsibilityforanddecision-makingaboutskinprotection.Awarenessoftheneedforenvironmentalchangesinschoolstoreducethelevelofexposuretothesun.Generalprotectionstrategiesincludeprotectiveclothing30sunscreenplayinshadedareasandplayincoolerpartsoftheday.TERMINATIONOFCAREShouldyouwishtoendyourchildsplaceattheserviceorshouldmanagementmakethedecisiontoterminateyourchildsplace2weekswrittennoticeisrequiredfromtheendingterminatingparty.Ifthisdoesnotoccur2weeksfeeswillbebilledtoyou.TRANSITIONSWhenchildrenareduetoprogressintothenextagegroupthiswillbecarriedoutwithminimalstresstothechildfamilyandstaff.Discussionwilltakeplacebetweenfamiliesandthecentreinrelationtothereadinessofthechildandtheirage.Eachdaythechildwillspendasmallamountoftimeinthenextroomwiththistimeframebeinggraduallyincreaseddependingonthechildsmoodandreactiontothenewroom.Bytheendoftheorientationthechildshouldhavecompletedactivitieseatenlunchandrestedintheirnewroom.WAITINGLISTSAwaitinglistforpositionswilloccurwhenlicensedplacesarefilledforeachgivenday.UponavailabilityarisingthepositionwillbeofferedbasedonthePriorityofAccessGuidelinesandthisprocesswilloccuruntilthepositionisfilled.FilePathHOTBELCEQA5ParentHandbookV14.7Page16TheBeachEarlyLearningCentreErina WHATTOBRINGToassistwithyourchildsfirstdaythereareanumberofitemsyourchildwillneed.PleaseincludethefollowingSchoolBag-abackpackthatwillbebigenoughtoholdthefollowingitemsSparesetofclothes-inthecaseofanaccidentoriftheygetwetduringplayLunchbox-somethingthattheycanopenandthatincludesahealthylunch.Suggestionsincludesandwichfruityoghurtcheesevegetablesticksdriedfruit.PleaserefertothenutritionalpolicyatthecentreforfurtherinformationDrinkbottle-waterHat-willberequiredforchildrenallyearround.ThosechildrenwhodonothaveahatwillnotbeallowedtoplayinunshadedareassunscreenisprovidedShoes-aretobecomfortableandsupportivesuitableforrunningandclimbing.Bedding-ifyourchildrequiresasleepduringthedaypleasesupplycotsizesheetsblanketsforthecoolermonthspillowcomforterifrequired.Wesuggestplacingallitemsintoadrawstringbag.BottlesofbabyformulaifrequiredCLOTHINGParentsareadvisedtosendtheirchildrentotheCentreincomfortableinexpensiveclothing.Thechildrenneedtobeabletomovearoundduringplayandshouldbeunimpairedbyclothing.Whilepaintsetcwillcomeoutinthewashaccidentsdohappensopleasedontsendyourchildinexpensiveordesignerclothing.Youngchildrenenjoyandneedmessyplaywithpaintclaysandwaterandmud.TheServiceonlyhasalimitedsupplyofspareclothing.Pleasesupplyatleastonechangeofclothingandunderwearforthosechildrenoutofnappiesincaseofaccidents.Toddlersshouldhaveaboutthreecompletechangesofclothingandplentyoftrainingpants.Pleaselabelyourchildsclothingandreplacenametagsiftheyfadeinthewash.Ensureclothingissuitablefortheweather.ClothingsafetyPleasedonotdressyourchildinclothingwithcordse.g.shortshatsasthesehavethepotentialtobecomecaughtonequipmentandmaycauseseriousharmtoyourchild.FilePathHOTBELCEQA5ParentHandbookV14.7Page17TheBeachEarlyLearningCentreErina AGEAPPROPRIATETABLEMilestonesAgeMotorSpeechVisionandhearingSocialEmotional4-6weeksSmilesatparent6-8weeksVocalises3monthsProneheadheldupforprolongedperiods.Nograspreflex.MakesvowelnoisesFollowsdanglingtoyfromsidetoside.Turnsheadroundtosound.Squealswithpleasureappropriately.Discriminatessmile5monthsHoldsheadsteady.Goesforobjectsandgetsthem.ObjectstakentomouthEnjoysvocalplay6monthsTransfersobjectsfromonehandtotheother.Pullsselfuptositandsitserectwithsupports.Rollsoverpronetosupine.Palmargraspofcube.DoublesyllablesoundssuchasmumumanddadaLocalisessound45cmlateraltoeitherearMayshowstrangershyness9-10monthsWigglesandcrawls.Sitsunsupported.Picksupobjectswithpincergrip.BabblestunefullyLooksfortoysdroppedApprehensiveaboutstrangers1yearStandsholdingfurniture.StandsaloneforasecondortwothencollapseswithabumpBabbles2or3wordsrepeatedlyDropstoysandwatcheswheretheygoCooperateswithdressingwavesgoodbyeunderstandssimplecommands18monthsCanwalkalone.Picksuptoywithoutfallingover.Getsupdownstairsholdingontorail.Beginstojumpwithbothfeet.Canbuildatowerof3or4cubesandthrowaball.Jargon.ManyintelligiblewordsDemandsconstantmothering.Drinksfromacupwithbothhands.Feedsselfwithaspoon2yearsAbletorun.Walksupanddownstairs2feetperstep.Buildstowerof6cubesJoins2-3wordsinsentences.Parallelplay.Drybyday3yearsGoesupstairs1footperstepanddownstairs2feetperstep.Copiescircleimitatescrossanddrawsmanonrequest.Buildstowerof9cubes.Constantlyasksquestions.SpeaksinsentencesCooperativeplay.Undresseswithassistance.ImaginarycompanionsFilePathHOTBELCEQA5ParentHandbookV14.7Page18TheBeachEarlyLearningCentreErina 4yearsGoesdownstairsonefootperstepskipsononefoot.ImitatesgatewithcubescopiesacrossQuestioningatitsheight.ManyinfantilesubstitutionsinspeechDressesandundresseswithassistance.Attendstoowntoiletneeds5yearsSkipsonbothfeetandhops.Drawsamanandcopiesatriangle.GivesageFluentspeechwithfewinfantilesubstitutionsinspeechDressesandundressesalone6yearsCopiesadiamond.KnowsrightfromleftandnumberoffingersFluentspeechFilePathHOTBELCEQA5ParentHandbookV14.7Page19TheBeachEarlyLearningCentreErina TIPSFORPARENTSFIRSTDAYSItisnotunusualforchildrentocrywhentheirparentsleavethematpre-schoolforthefirstfewweeks.Settlingintimeisdifferentforallchildren.Belowaresomevitaltipstohelpyourchildsettleintopre-schoollife..TakeyourchildtostaffinthemorningandsayhelloHaveyourchildputtheirbagandbelongingsinthelockerTakeafewminutestoshowyourchildaroundandforthemtochooseanactivitytoplayateitherindoorsoroutdoorsWhenyourchildisplayingwelltellthemyoumustleavebutyouwillbebackintheafternoontopickthemupSmileeventhoughyoumayfeellikecryingyourselfandconfidentlygiveyourchildahugandakisssaygoodbyeandleave.Ifyourchildbecomesupsettakethemtoastaffmembertosaygoodbye.WewillcheeryourchildupWewillnotletthemcryallday.TelephonetheCentreatanytimetocheckhowyourchildisdoing.Staffwillcallyouifweareunabletosettleyourchild.NEVERLEAVEWITHOUTSAYINGGOODBYEFilePathHOTBELCEQA5ParentHandbookV14.7Page20TheBeachEarlyLearningCentreErina RegulatoryAuthoritiesOurServicecomplieswiththeNationalQualityFrameworkNQFincludingtheNationalQualityStandardNQStheEarlyYearsLearningFrameworkandtheNationalRegulationsEducationandCareServicesNationalRegulations.OurServiceisregulatedbythenewnationalbodyforearlyeducationandcaretheAustralianChildrensEducationandCareQualityAuthorityACECQAaswellasthestatelicensingdepartmentinourStateTerritory.TocontactourRegulatoryAuthoritypleaserefertothecontactdetailsbelowNewSouthWalesNSWEarlyChildhoodEducationandCareDirectorateDepartmentofEducationandCommunitieswww.det.nsw.edu.au1800619113ececddet.nsw.edu.auLockedBag5107PARRAMATTANSW2124ImportantContactsandInformationforFamiliesTheServiceprovidesfamilieswithcurrentinformationonchildandfamilyresourcesandservicesaccessibleinthelocalcommunity.OurServicehasaparentlibrarywithresourcesyoumayfindhelpful.ACECQAisthenewnationalbodyensuringearlychildhoodeducationandcareacrossAustraliaishighqualityAddressLevel15255ElizabethStreetSydneyNSW2000PostalAddressPOBoxA292SydneyNSW2000Emailenquiriesacecqa.gov.auPhone1800181088FamilyAssistanceOfficePhone136150AustralianChildhoodImmunisationRegisterPhone1800653809PoisonsInformationCentre-24HourPhone131126LocalContactsCommunityHealthandResourceServiceSpeechOTImmunisations0243679600RoyalInstituteforDeafandBlindChildrenMelindaLloyd0298720826EmergencyServicesPoliceFireAmbulance000Hospital0243948000-Wyong0243202111-GosfordInformativeWebsitesForParentsWehavealistofusefulwebsitesforparents.Pleaseaskeducatorsforacopy.RaisingChildrenNetworkTheAustralianparentingwebsitecomprehensivepracticalexpertchildhealthandparentinginformationandactivitiescoveringchildrenaged0-8years.raisingchildren.net.auBetterHealthChannel-qualityconsumerhealthinformationquality-assuredregularlyreviewedhealthandwellbeinginformationandservices.ThissiteissponsoredbytheStateGovernmentofVictoriawww.betterhealth.vic.gov.auFilePathHOTBELCEQA5ParentHandbookV14.7Page21TheBeachEarlyLearningCentreErina